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The 8x8 Complete Contact Center provides an easy-to-use customer contact and case management tool that tracks all interaction with clients. This tool is easy to set up and get started with. Customers that need a more sophisticated CRM system can use one of the CRM products that we support out-of-the-box or build an interface between the 8x8 Complete Contact Center and their customer management tool using our APIs.
- Customer data is tracked and maintained
- Customer interaction history is tracked
- Can be accessed anywhere from the Web
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