CRM Integration

What Is It?
The 8x8 Complete Contact Center provides CRM Integration with leading on-demand software packages - Salesforce.com and NetSuite. Additionally, the 8x8 Complete Contact Center is integrated with an award-winning help desk automation solution by Unipress Software, Footprints.

What Are the Main Benefits?
Whether you are already using an on-demand CRM or a help desk automation package, or are thinking about purchasing one, the 8x8 Complete Contact Center will seamlessly integrate with it and provide single sign-on, screen pop and outbound dialing functionalities.

How It Looks