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Empower your team with advanced capabilities like skills-based routing,
multi-media queuing, and virtual agents without the capital expenditures required by traditional solutions and still enjoy all of the benefits of a modern, digital voice Virtual Office solution from Packet8.
The Packet8 Complete Contact Center offers capabilities and advantages not found with traditional solutions. Combined with the flexible service plans of Virtual Office, businesses can now assemble a custom fit solution for each agent, regardless of their location, maximizing dollars and reducing unnecessary hardware. A centralized, hosted application, Packet8’s Complete Contact Center empowers you with a single solution for establishing routing rules and agent groups without limiting you to a single physical location.
Licensed on an as needed basis, Packet8's Complete Contact Center gives you the flexibility to add agents a single seat at a time, each with the complete set of features. Additionally, many of the features can be added optionally giving you more control over your contact center budget.
Watch the Complete Contact Center Overview |
