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With the JumpStart Program, you receive the attention of a Packet8 Complete Contact Center professional to assist you in planning, analyzing, training, and configuring the contact center. During JumpStart, a Packet8 professional conducts web and phone training sessions designed for administrators, customer services managers, and training managers. Customers learn to configure the support center and train agents and supervisors. With expert guidance, customers collect the information needed to customize a contact center. Agents and managers are given access to online training and, for quick reference, on-screen configuration help. |
