Features

Business Features

• Completely hosted PBX and local/long distance phone service delivered over broadband
  • For businesses 50 persons and below per location
  • Extensions can be anywhere a broadband connection exists
    • Complete geographic and broadband provider independence
    • Controls included
      • Full administrative “support”
      • Full admin and user web controls
• Auto Attendant
  • Dial by name, extension, or company directory
• Extension Dialing regardless of location
• Non blocking dial-tone service
• Music-on-hold
  • Customizable for advertising, pleasant user experience and professional image
• Ring Groups for employees anywhere
  • Group people together on a single extension or number with unique ring distribution, call handling, and voicemail
• Conference Bridge included for large voice call meetings
• Call park / Call pick-up

Line Features

• Caller-ID with name
• Call waiting
• Caller ID blocking
• Call transfers/blind and supervised
• Call forwarding
• Call park
• 3-way calling
• Do not disturb (DND)
• Distinctive ringing (extension call vs. PSTN call)

User Features

• Direct dial telephone number
• Extension dialing regardless of location
• Personalized voicemail
  • Find me and voicemail to email notification
• Integration with Salesforce and Microsoft Outlook
• Local time zone display (phone and messages)
• Multiple call forwarding with selective rules for every user
  • On busy
  • On no answer
  • Unconditional
  • On Internet outage

Optional Services

• Call Queing - place calls in a queue while waiting for next available agent or representative
  • Queue Max: 1-20 Callers per Queue Group
  • Up to 6 Queue Groups
  • Free Voicemail per Queue Group
  • Up to 10 Extensions per Queue Group
  • Secondary Queue Group
  • $6.99 Monthly
  • $9.99 one-time activation
  • *Call Queuing requires a minimum of one Queuing Virtual Number or Queuing Toll Free Number purchase to use the Call Queuing feature.
    
• 2 Fax Service plans to choose from
  • Dedicated DTA $59.99
  • Metered $9.99/month and Unlimited $49.99/month
  • No equipment charge on 2nd port activation
• Switchboard live answer application
  • $19.99 per month
  • See user’s state and calls
  • Drag and drop controls
• Toll Free Numbers
  • 100% portable from current carrier
  • $4.99 Incl. 100 US minutes and .045/min
  • $39.99 Incl. 1500 US minutes and .029/min
• Virtual Numbers from over 7900 US rate centers
  • $4.99 per month unlimited inbound
  • Grow your business outside your area without a physical presence
• All service plans can have multiple telephone numbers